About Us

Our Approach

Our Approach

We ensure our training is participative and experimental

Because people don’t learn much by ‘chalk and talk’ but by joining in, we design and plan our training sessions to take all of these things into account.

Encouragement & Humour
Importantly, people don’t learn when they are bored, therefore we ensure the training sessions are lively and interesting and  offer encouragement to try new things.

Overcoming barriers and resistance to training
Stand & Deliver trainers are experienced in working with people who have little experience in training. Besides this, we know how to make people feel comfortable and to provide a range of ways in which information can easily be accepted.

Wide experience of learning & development
We have worked with many organisations throughout the UK and abroad to deliver cost-effective training programmes. Therefore, our experience is at your disposal. We list some of our client organisations on the Clients & Feedback page.

Development of materials
As experienced practitioners we have a proven track record in the design of programmes. Importantly, we bring a creative eye to training solutions and focus on the client’s required outcomes and the participants.

Evaluation of training
We carry out immediate evaluation after every programme and event and provide the client with that information in a report. For longer programmes, we agree the evaluation process with the client.

Our Team

Background & Team

We formed Stand & Deliver in 1993 and we have grown yearly in aspects of turnover, number of clients and trainers.

The MD and Business Manager, John Eatough, keenly oversees all aspects of the business


We have widened the range of our training and development programmes in response to the needs of our clients.  Therefore, we are proud of the fact that clients ask us to take on new assignments for them and we work diligently to maintain our reputation for rapidly developing cost-effective learning and development.

Importantly, we design each programme or workshop  to be delivered by one of our specialists . We deliver our services throughout the UK and overseas and are backed by an efficient Course Support department.

“Specialists” make up our training team. These people are experts in their field whether it be ILM Programmes, Leadership, Communication Skills, Project Management, Finance, Sales etc. etc….

Ruth Morris is a long standing member of the team and delivers all aspects of management development and coaching

Colin Adams has been a Stand & Deliver trainer for over 20 years and designs and delivers tailored training courses and is a Communication skills specialist

Anne Leaver delivers ILM accredited programmes and Customer Service courses and people love her style!

Gillian Caldicott has held senior HR and Training positions and uses her experience to work with clients to produce innovative and creative courses and programmes

Jeanette Etherington loves to work with clients to design and deliver courses and programmes that deliver the agreed objectives 




Gillian Caldicott uses her experience as a senior HR & Training manager to produce innovative and creative programmes


Our trainers are specialists with a proven track record and extensive knowledge and experience in their development areas. They work across many industry sectors, incorporating best practice into their work. Besides this, they share a common value base and are committed to and invest in their own life-long learning. Importantly, our approach is dynamic and interactive and we always look for ways to ensure maximum involvement.

Because the required outcomes are our focus, we work with organisations to put into place development programmes that fit. This may be in the form of a menu driven list of designed in-house workshops. It may also be a multiple-day programme containing designed segments to be delivered over a specific period of time for a number of groups. The learning can also be a short intervention designed for maximum impact.

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