Who Should Attend
This training will be of great benefit to those who are new to Competency-Based Recruitment Interviewing and also to those who have had some experience but feel the need to hone their skills again.
Overview
Recruitment and Selection processes are a necessity but they are time consuming, costly and potentially stressful. Interview panelists, as well as having their day jobs to do, feel the added pressure to make a wise choice of candidate from among the ‘others’. There’s a lot at stake. Our training leads delegates through all of the processes needed to arrive at that wise choice; one that both the recruiting manager and the candidate will be happy to live with for some time to come; one that brings knowledge, skills and experience relevant to the future needs of the organisation; one that has been arrived at by a fair and transparent means.
It is much too risky to be ‘self-taught’ and so more and more organisations are investing in our training to give interviewers the thorough grounding they need for the competency-based approach to recruitment interviewing.
Outcomes
As a result of their active participation in this training, delegates will gain:
- Experience of planning an efficient and effective Recruitment exercise.
- Insight into how shortlisting criteria can be legitimately applied to reduce the applicants to a manageable number for interview.
- The skills needed to organise and manage an interview panel as it structures and carries out competency-based interviews right through to candidate selection.
- Interactive listening skills and questioning strategies that will find the strongest candidate and the next best reserve.
- Techniques that take some of the potential stress out of the task.
Content
The Trainer will lead the following interactive and practical sessions:
- Identifying the costs entailed by a recruitment exercise.
- Understanding the Job Description and Competency Specification (JD:CS).
- Using the JD:CS for shortlisting decisions and interview preparation.
- Preparing, structuring and managing the interview panel and the interview process itself.
- Making proper provision for interviewees and managing their expectations.
- Interactive listening skills and awareness of personal communication styles such as body language and its effect on others.
- Questioning strategies that respect the candidate and avoid the risk of later allegations of bias.
- Dealing with problematic interview situations.
- Recording the evidence offered by the candidate at interview.
- Knowing when and how to end an interview.
- Making the selection decision.
- Giving feedback to unsuccessful candidates.
- Maintaining and preserving the confidential documents that the Law requires.
Pre-Course Work
None
DURATION: 1 Day
